Harvestr is a product feedback platform. It brings every piece of customer feedback your company receives into one place, helps you turn it into product opportunities, and gives you the data to decide what to build next.
What can I do with Harvestr?
Centralize product feedback — bring feedback from every channel into one repository so nothing slips through the cracks.
Let AI do the sorting — HAI categorizes incoming feedback automatically, suggesting which Discovery each piece belongs to. You review rather than triage.
Understand customer needs — surface what teams and customers are actually telling you, and identify the most promising opportunities.
Tie feedback to revenue — sync your CRM to connect feedback with customer value, and prioritize on business impact rather than volume alone.
Prioritize opportunities — combine qualitative insight with quantitative data to focus on the right problems at the right time.
Build and share roadmaps — align stakeholders internally, and publish a public roadmap for customers.
Close the feedback loop — notify the teammates and customers who raised something when it ships.
Who is Harvestr for?
Harvestr is built for user-centric product teams, and specifically for:
Product Managers looking for insight and solid arguments to prioritize what gets built next
Product Marketers who want to understand their market and streamline product communication
Product Owners who need context to define requirements and document user stories
Designers and Researchers who want to dig into user feedback and build a strong understanding of their personas
Customer-facing teams who gather feedback from customers and need visibility on the roadmap
Developers who care about user needs and want context behind the stories they build
Contributors are free and unlimited on every plan. Your Sales, Support and CS colleagues can submit feedback and follow the roadmap without taking up a seat.
How Harvestr is organized
Five concepts carry most of the product. Understanding how they connect is the fastest way to get oriented:
Feedback | What your customers and teammates tell you, arriving from every channel into your inbox |
Customers | The users and companies behind that feedback, enriched with data from your CRM |
Discoveries | The problems and opportunities you identify by grouping related feedback |
Components | The product areas your Discoveries are organized under |
Roadmap | What you've decided to build, shared internally or published to your customers |
Feedback flows into Discoveries, Discoveries sit inside Components, and the ones you commit to end up on your roadmap. Everything else in Harvestr supports that path.
Where to go next
Getting started with Harvestr — set up your workspace in five steps
Integrations — connect the tools your feedback already lives in
Any questions? We're here to help.