Owners, editors, and contributors can be managed from the Teammates section in your workspace settings.
What is an editor?
An Editor is a member of your Harvestr workspace with full rights: they can create, edit, and administer all content. Editors are typically the people responsible for managing customer feedback and building the product roadmap (e.g., Product Managers, Product Owners, Customer Feedback Managers).
What is an Owner?
By default, the Owner of a Harvestr workspace is the person who created it. The Owner has the same rights as an Editor, with one additional permission: they can transfer ownership to another user.
How can I change the Owner?
The current Owner can transfer ownership to another Editor by clicking "Edit" next to the teammate’s name in the Teammates settings.
What is a Contributor?
A Contributor is a user with limited rights. By default, Contributors can view all project data, but they can only perform a few specific actions:
Create feedback from the inbox
Categorize feedback they created or submitted through an integration
Add comments to feedback messages, discoveries, and projects
Contributors are typically people in Support, Success, or Sales who want to follow the status of customer feedback and contribute to the roadmap.
How does pricing work for Editors and Contributors?
Harvestr’s pricing is based on the number of Editor seats. The cost per Editor depends on your plan. You can invite Contributors within your plan’s limits:
Launch: up to 10 contributors
Scale: up to 100 contributors
Elite: custom contributors
The Owner also counts as one Editor and occupies a paid seat.
Example:
With 2 editors on the Scale plan ($79/editor/month on monthly billing), you’ll pay $158/month and get access to all Scale features plus unlimited 100 contributors.