A teammate just came to your desk and gave you this brilliant product feedback?

You have been chatting with a customer on the phone about the last feature you released?

Do not wait until you forget about it and add it directly to your product knowledge base.

In Harvestr, there are two ways to add new feedback yourself.

You can create and store new product feedback in your Inbox before deciding how to categorize it. To do this, go to your Inbox and click on the "New Feedback" button.

This will pop up the feedback editor where you will be able to add the following:

You can also link this feedback to a new or existing Discovery. When you click on the "Save" button, the feedback will be linked to the Discovery and automatically marked as processed. 

If you do not wish to link your new feedback to a Discovery, you can save it directly. It will stay in your Inbox and be categorized.

Writing feedback yourself can be tedious. That's why we have also built some integrations with the apps you already use to help you automate gathering user feedback.

Look at our Email, Intercom, Zendesk, and Zapier integrations.  

​With Harvestr, you will never lose any valuable product feedback again!